Customer Service Night Shift Member | Tim Hortons Jobs

Job Description

Customer Service Job Overview – Night Shift

This customer service role focuses on delivering a positive and welcoming experience to guests during overnight hours. The position involves front-of-house service, food preparation, cleanliness, and teamwork in a fast-paced environment. Team members play a key role in ensuring guests receive consistent service and quality products throughout the night shift.

This opportunity is ideal for individuals seeking customer service jobs with flexible scheduling, growth potential, and a supportive team culture.

Tim Hortons Team Member Responsibilities

Key responsibilities include providing friendly and efficient service to guests, preparing food and beverage items according to brand standards, and maintaining a clean and organized work environment. Team members may be the first point of contact for guests or responsible for producing bakery and beverage items that meet quality expectations.

Additional duties include:

• Delivering exceptional guest service at all times
• Operating in a fast-paced environment while multitasking efficiently
• Communicating effectively with team members during overnight shifts
• Completing daily cleaning and closing tasks
• Working independently when required
• Ensuring food safety and operational standards are met

Night Shift Customer Service Role (11:00 PM – 7:00 AM)

This position is specifically for overnight hours from 11:00 PM to 7:00 AM, including weekend availability. Reliability, maturity, and the ability to make sound decisions during quieter and high-responsibility shifts are essential for success in this role.

Requirements for Customer Service Jobs

• Customer service experience preferred
• Previous experience in quick service or food service is an asset
• Ability to lift up to 25 lbs
• Friendly, outgoing, and team-oriented attitude
• Flexible schedule with weekend availability
• Ability to complete cleaning and operational tasks daily
• Comfortable working unsupervised
• Reliable, punctual, and detail-oriented

Pay and Benefits

• Hourly wage: $17.50 – $18.00
• Health coverage available after 1 year
• Free meals while working
• 20% employee discount on products
• Free uniform
• Supportive team environment
• Strong opportunities for advancement into Trainer, Supervisor, and leadership roles

Why Apply for Tim Hortons Jobs?

This role offers long-term growth opportunities for high-performing team members, competitive pay, and a positive workplace culture. It is a strong fit for candidates seeking Tim Hortons jobs that combine customer service, teamwork, and career development.