Front desk supervisor (NOC 62022)- Regent Hotel

Position:

Front desk supervisor (NOC 62022)

Employer details Regent Hotel

Job details

• Location 112 East First Street Revelstoke, BC V0E 2S0
• Work location On site
• Salary 25.00 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Early morning, Evening, Shift, Flexible hours, Morning, Day, Weekend
• Starts as soon as possible
• Benefits: Health benefits
• Vacancies 1 vacancy
• Source Job Bank #3586795

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Supervise and lead the front desk team, providing guidance, training, and support.
• Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries.
• Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area.
• Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns.
• Handle guest inquiries, requests, and complaints in a timely and efficient manner.
• Monitor and ensure accurate billing for guest reservations and services.
• Assist in the recruitment, training, and development of front desk staff.
• Implement and enforce hotel policies and procedures to maintain a high standard of service.
• Contribute to a positive and collaborative team environment.
• Perform other duties as directed by the General Manager

Supervision

• Staff in various areas of responsibility

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Benefits

Health benefits

• Health care plan

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

How to apply

By email

manager@regenthotel.ca

In person

112 East First Street Revelstoke, BC V0E 2S0 Between 11:00 AM and 04:00 PM