Front desk agent (NOC 64314) – Prestige Treasure Cove Resort

Position: front desk agent 

Employer: Prestige Treasure Cove Resort 

Job details

• Location: 2005 Highway 97 South Prince George, BCV2N 7A3
• Work location: On site
• Salary: $20.00 hourly / 30 to 40 hours per week
• Terms of employment: Permanent employment Full time
• Early morning, Evening, Shift, Morning, Day, Weekend
• Starts as soon as possible
• Benefits: Health benefits
• Vacancies: 1 vacancy
• Source: Job Bank #3589025

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

No experience (will train)

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms.

• Resolve complaints and claims.

• Process group arrivals and departures.

• Take, cancel and change room reservations.

• Provide information on hotel facilities and services.

• Provide general information about points of interest in the area.

• Process guests’ departures, calculate charges and receive payments.

• Balance cash and complete balance sheets, cash reports and related forms.

• Maintain an inventory of vacancies, reservations and room assignments.

• Follow emergency and safety procedures.

• Clerical duties (i.e. faxing, filing, photocopying).

• Answer telephone and relay telephone calls and messages.

• Assist clients/guests with special needs.

• Contact customers to deliver requested wakeup calls.

• Provide customer service.

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness

Benefits

Health benefits

• Health care plan

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

How to apply

By Email

djohnston@prestigehotels.ca

In person

2005 Highway 97 SouthPrince George, BCV2N 7A3Between 11:00 AM and 04:00 PM