Front desk hotel clerk (NOC 64314) – Coast Hillcrest Hotel

Position: Front desk hotel clerk (NOC 64314)

Employer details: Coast Hillcrest Hotel

Job details
• Location 2100 Oak Drive Revelstoke, BC V0E 2S0
• Work location On site
• Salary 20.10 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Early morning, Evening, Shift, Flexible hours, Morning, Night, Day, Weekend
• Starts as soon as possible
• Vacancies 2 vacancies
• Source Job Bank #3716394

Overview

Languages
English

Education
• Secondary (high) school graduation certificate

Experience
No experience (will train)

On site
Work must be completed at the physical location. There is no option to work remotely.

Work setting
• Hotel, motel, resort

Responsibilities
Tasks
• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Exchange foreign currency
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide customer service

Additional information

Work conditions and physical capabilities
• Attention to detail
• Standing for extended periods
• Work under pressure

Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Reliability
• Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

How to apply

By email
chelsea@hillcresthotel.com

In person
2100 Oak Drive Revelstoke, BC V0E 2S0 Between 11:00 AM and 04:00 PM