Front desk agent (NOC 64314) – Prestige Treasure Cove Resort

Front desk agent (NOC 64314)

Employer details Prestige Treasure Cove Resort

Job details

• Location 2005 Highway 97 South Prince George, BC V2N 7A3
• Work location On site
• Salary 20.00 hourly / 30 to 40 hours per week
• Terms of employment Permanent employment Full time
• Early morning, Evening, Shift, Morning, Day, Weekend
• Starts as soon as possible
• Benefits: Health benefits
• vacancies1 vacancy
• Source Job Bank #3589025

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Register arriving guests and assign rooms
• Resolve complaints and claims
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Process guests’ departures, calculate charges and receive payments
• Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures
• Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Provide customer service

Additional information

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Reliability
• Team player
• Resourcefulness

Benefits

Health benefits

• Health care plan

Employment groups 

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

How to apply

By email: djohnston@prestigehotels.ca

In person

2005 Highway 97 South Prince George, BC V2N 7A3 Between 11:00 AM and 04:00 PM